However, even an awesome tool can have glitches. Some users have posted about blank Creative Cloud desktop apps on the Adobe forum. The problem seems to be that when you open Creative Cloud, a blank CC window appears, this means that the Creative Cloud app page is unavailable. Thus, you can’t utilize the CC app when that happens. These are a few resolutions for fixing the Adobe Creative Cloud apps that open with blank windows.
How do I fix blank Creative Cloud desktop apps?
1. Is the platform compatible?
First, note that most Windows platforms aren’t compatible with Creative Cloud. Users can only utilize CC on 64-bit Windows 10 platform or macOS v10.12 and higher. Thus, users who don’t have compatible platforms will need to upgrade to 64-bit Windows 10. If you’re interested in how you can upgrade for free to Windows 10, check out this awesome guide.
2. Update the Creative Cloud app
If the Creative Cloud app is not the latest version, updating it might resolve the issue. With every update, Adobe adds new features, security patches, and increases compatibility. As with every piece of software, make sure that you are using an up-to-date version for the best experience. ⇒ Download the latest version of Adobe Creative Cloud
3. Clear the OOBE folder
If you’re having problems with File Explorer crashes, follow the simple steps from this guide to fix them in no time.
4. Reinstall the Creative Cloud app
5. Select Power Saving Graphics for Creative Cloud
Note: Some users with hybrid Intel/AMD graphics systems have said they’ve fixed the issue by switching Creative Cloud to Intel (power saving) graphics. The above resolutions will probably fix the Creative Cloud app for most users. However, users who have fixed the same issue with other resolutions are welcome to share them below.
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