Unfortunately, few users have reported that the fingerprint reader is not working after Windows 10 wakes up from sleep, so let’s fix that. This issue is particularly common on the following manufacturers’ devices: HP, Lenovo, Asus, Dell.

What can I do if the fingerprint reader is not working?

1. Download the latest drivers for your fingerprint reader

If the fingerprint reader isn’t working after you wake up your computer from sleep, maybe it’s time to perform a driver update. To perform this task, you basically need to go to your laptop manufacturer’s website, look for the most recent drivers, and download them. If you’d like to avoid the hassle of searching for drivers on your own, you can use a dedicated tool that will do this for you automatically. We are talking about DriverFix, which is both user-friendly and efficient. Just install it by using the link below and the program will start scanning your PC for outdated drivers, including those of your fingerprint reader. After the scan is complete, you get a report on all drivers that need your attention, so feel free to update only the fingerprint reader drivers or the complete driver’s batch. This approach of using DriverFix to correct any driver-related issues proves to be fruitful most of the time, so you won’t even have to worry about applying other troubleshooting tips at all. ⇒ Get DriverFix

2. Check power management settings

If your fingerprint reader isn’t working after you wake up Windows 10 from Sleep Mode, you might want to check its power management settings. To do that, follow the above steps.

3. Disable and enable Credential Manager service

Sometimes problems with fingerprint readers can be fixed if you restart certain services. Users have reported that they have managed to fix this issue by disabling and enabling the Credential Manager service, and you can do that as well if you follow the above steps.

4. Disable and enable your fingerprint reader

Certain problems with the fingerprint reader can be fixed simply by disabling it and enabling it back again. To do that, follow the given procedure.

5. Lock your device manually

This is a simple workaround if your fingerprint reader isn’t working after sleep mode. SPONSORED In order to avoid any problems with the fingerprint reader, just lock your laptop (by pressing Windows Key + L on your keyboard) before you close the lid. Users have reported that using the Windows Key + L shortcut on the lock screen fixes the problem with the fingerprint reader. However, we have to mention that you’ll have to use this shortcut every time you put your computer to sleep. This might not be the most practical solution, but users are reporting that it works.

6. Switch to local account / create a new account

Some users reported that switching to a local account resolves this issue. And that’s exactly what we’re going to try now. Use the above steps to switch from your regular Microsoft account to a local account.

7. Prevent your PC from turning off USB devices

There’s a chance your computer is set to automatically disable USB devices. If that’s the case, you’ll have to change that.

8. Uninstall fingerprint software

Reinstallation is a good old solution for just about any problem. And we’re going to give it a try. Uninstall your fingerprint software by following the above procedure.

9. Remove and recreate your PIN

After removing fingerprints, you need to remove your fingerprint driver. Now you need to download and install the latest driver for your fingerprint reader. Lastly, you need to register two new fingerprints. To do that, follow these steps:

10. Update your BIOS

And finally, if none of the solutions above resolved the problem, one final thing you can try is updating BIOS. But remember, this should be your last resort, because updating BIOS is a risky business, and one wrong step can basically render your computer unusable. If you want to find out more about updating BIOS, check out the link below. But still, if you’re not sure in what you’re doing, ask a professional for help. Although the fingerprint reader provides the best security for your Windows 10 device, some problems, such as this one, can occur. If you have any problems with the fingerprint reader and sleep mode, feel free to try some of our solutions. As always, for more suggestions or questions, Don’t hesitate to reach out for the comments section below.

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