What to do if you Can’t Set a Custom Ringtone in Windows 10

Users report trying to use both .mp3 and .wav files as ringtones but without any luck, so how to fix this issue?

Solution 1 – Set the genre of mp3 to ringtone

This is quite unusual solution, but according to users it really works, so here’s how to set the genre of your mp3 files. This is it, your custom ringtone should now appear in the list of ringtones. For some users the custom ringtone doesn’t appear under custom section, it just appears in the list.

Solution 2 – Change the file extension of your ringtone

Solution 3 – Try a different ringtone app

If you can’t set a custom ringtone on your Windows 10 phone, maybe the ringtone app that you’re using is the culprit. Try installing a new ringtone app and check if this workaround solves the problem. There are many such apps that you can you download from the Microsoft Store. For example, one of the most popular ringtone apps for Windows 10 Mobile is Free Ringtones. This app allows you to download thousands of ringtones for Windows phone for free. You can search ringtones by artist, preview them online and then download them on your phone. Other reviews ringtone apps that received positive reviews on the Microsoft Store include Ringtone Hub, Mega Ringtones or Ringtone +. They are also free to download.

Solution 4 – Update your phone

Outdated OS versions may trigger various technical issues. Make sure that you’re running the latest Windows 10 Mobile version on your device. Go to Settings > Phone update > install the available updates. There you go, we hope that one of these four solutions helped you fix the custom ringtone issue. Let us know which one worked for you. If you’ve got additional tips and suggestions on how to fix this problem, you can list them in the comments below. Read Also: 

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