The reasons for this issue are varied, but the most common reasons are either faulty receiver settings inside the user’s profile or .NET requirements not being met. The latter option also makes the self-service window crash and show this error message. In this article, we will explore some of the best troubleshooting methods to try and solve this issue.
What can I do if a fatal Citrix Receiver error occurs?
1. Download and install .NET Framework .NET 3.5 Service Pack 1
Here’s everything you need to know about downloading .NET Framework easily!
2. Install .NET 2.0 Service Pack 1
3. Get Visual C++ 2008 Service Pack 1 Redistributable
4. Install the Citrix offline plugin and Receiver for Windows 4.12
Citrix offline plugin: Receiver for Windows 4.12: Hopefully, using one of these solutions will eliminate the error message. In case you’ve used another method, feel free to use the comment section below and share it with us.
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