Some iTunes users have stated that computer not authorized error messages pop up when they try to play or sync media content with the media player. Those error messages pop up for some users even when they’ve already authorized an Apple ID with the Authorize This Computer option on the Store menu. Consequently, they can’t play or sync selected music or video in iTunes.
How do I fix iTunes saying computer is not authorized when it is?
1. Log out of iTunes
If iTunes says that your computer is not authorized, but it actually is, the cause of the problem might be a glitch that is easily fixed by logging out and logging in to iTunes again.
2. Check what user account purchased the media file
Note that iTunes might request authorization when you select to play DRM media files that weren’t purchased with the Apple ID you’re signed in with. Thus, somebody else who also utilizes iTunes on the same laptop or desktop might have purchased media content with a different Apple ID than the one you’re logged in with. Or you might have downloaded DRM media content with another ID yourself. If so, you’ll need to sign in with the account ID that the music was purchased with to play it.
3. Deauthorize computers linked with iTunes
You can only authorize a maximum of five PCs for your Apple ID. Thus, you can’t authorize a computer if you’ve already authorized the maximum number of PCs for your iTunes account. As such, reauthorizing desktops or laptops for an Apple ID might fix the computer not authorized message in iTunes.
5. Delete the SC Info folder
The iTunes computer not authorized error can be to due to a corrupted SD Info folder. Thus, deleting that folder can potentially fix the issue as iTunes will then recreate SD Info. SPONSORED You can manually reinstall iTunes like any other app, but if you want to completely remove it, we suggest using IObit Uninstaller. This application is designed for software removal, and it will completely uninstall any software that you want to remove, including all associated files and registry entries. IObit Uninstaller is simple to use, and it offers in-depth removal unlike the regular uninstall process in Windows, so you should check it out. Other great features:
In-depth software removal Can remove stubborn applications Can remove Windows 10 Universal apps Automatic system monitoring Automatic leftover files removal
6. Reset User Account Controls
If iTunes says that your computer is not authorized but it is, adjusting User Account Control settings might be able to help you. These are a few fixes that will probably resolve most iTunes computer not authorized error messages. Note that most of the above resolutions might also fix not authorized issues for the Apple Mac iTunes software along with its Windows counterpart.
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