This type of error isn’t new, since ExpressVPN often gets stuck when trying to connect. Don’t worry since you can quickly resolve this matter by following the troubleshooting steps below.

What can I do if ExpressVPN won’t connect after update?

Conclusion

To recap, if ExpressVPN is not connecting to the Internet after the app updates itself, get started by checking the quality of your Internet connection. If you can’t visit any site, it means that you’re experiencing network connectivity issues that have nothing to do with the VPN service itself (before or after upgrade). Here are some fixes you could try:

Run an Internet speed test Reset your router and check router settings Switch from Wi-Fi to wired mode Flush your DNS servers and reset Winsock Update the network drivers Disable any faulty proxy settings Change your DNS servers

It’s possible that the exact server you’re trying to reach is currently down for maintenance. If you have problems connecting to ExpressVPN after updating the app to the newest version, then change the VPN protocol. You can choose from OpenVN over UDP, OpenVPN over TCP, IKEv2, and L2TP over IPsec (in this order, recommended). Keep in mind that L2TP/IPsec is now considered an obsolete protocol due to weak security. You should only use it when computer safety is not a priority. If the connection is successful, it means that your firewall, anti-malware tool, or both are blocking VPN traffic. The permanent solution is to explore the settings of your firewall and antivirus application in order to make an exception for ExpressVPN. Besides the VPN app, you will be also reinstalling the TAP drivers responsible for creating the secure tunnel every time you attempt to connect to a VPN server. There might be a serious error with the ExpressVPN package which can only be resolved by its makers. PIA has an impressive network of more than 22,500 VPN and proxy servers in 98 locations and 77 countries. In addition to OpenVPN with up to 256-bit military-grade encryption, you can try the newer WireGuard protocol, which is faster. And, if you purchased ExpressVPN within the last month, you shouldn’t have a problem with changing VPN providers since it offers a no-questions-asked 30-day money-back guarantee. Plus, Private Internet Access is a lot cheaper than ExpressVPN. More about PIA:

Kill switch, port forwarding, and exclusive DNS servers Unblock Netflix US, HBO Max, and other streaming services A zero-logging privacy policy Protect up to 10 devices using the same account 24/7 live chat support 30-day money-back guarantee (no free trial)

You can also try to connect to another ExpressVPN, use a different VPN protocol, and reinstall ExpressVPN and its network adapters. If that doesn’t work either, it’s time to contact the ExpressVPN support team and send diagnostic files for troubleshooting. However, if you’re thinking of switching VPN providers, consider using Private Internet Access (buy here). It’s just as reliable as ExpressVPN but significantly cheaper.

We recommend Private Internet Access, a VPN with a no-log policy, open source code, ad blocking and much more; now 79% off. Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ