However, Microsoft decided to block these updates after widespread reports of a major bug affecting Windows users. In fact, KB4493467, KB4493446, KB4493448, KB4493472, KB4493450 and KB4493451 were the culprits. The bug primarily affects Windows 7 and Windows 8.1 PCs running Sophos Central Endpoint Standard/Advanced and Sophos Endpoint Security and Control. Windows Server 2008 R2 and Windows Server 2012 are also affected by this issue. Sophos recommended its users to avoid these updates until the issues have been fixed. Moving further, these updates are also causing startup freezing issues in PCs running Avast antivirus. We heard initially that this bug is causing some serious issues in Windows 7 and Windows 8.1 systems. All in all, the affected security products are Sophos Enterprise Console, Sophos Central Endpoint, Avast for Business, some versions of Avira Antivirus, and Avast CloudCare. However, now we are hearing reports that it might affect Windows 10 users. Microsoft is collaborating with security vendors to resolve these issues.
Steps to fix KB4493472/KB4493446 bugs
Solution 1: Uninstall recent updates
Right now, Microsoft suggests its users that they should uninstall these updates.
Solution 2: Uninstall through Safe Mode
Some times users face device freezing issues and they are unable to boot. You can boot to the Safe Mode to remove the update. Here is how you can enter into the Safe Mode:
Solution 3: Remove the affected security products
As mentioned before, the issue exists in the following security products Sophos Enterprise Console, Sophos Central Endpoint, Avast for Business, some versions of Avira Antivirus, and Avast CloudCare. You can remove these security products to get rid of boot issues. RELATED ARTICLES YOU NEED TO CHECK OUT:
Steps to block telemetry in Windows 7 and keep your data private How to set a GIF as your background on Windows 7 and 10
Name *
Email *
Commenting as . Not you?
Save information for future comments
Comment
Δ
