This time, we have a sound issue that prevents Lumia 635 from ringing. Reportedly, this issue only appears when the headphones are not connected to the phone. But you can’t always have your earpiece connected, so this issue needs to be solved.
I have no ringtone sound on my Lumia 635. What can I do?
1. Common checks
First and foremost, we’ll have to check a few important things: If one of these things was causing your no sound issue, you can fix it fairly easy and things should go back to normal. If all your settings, files and folders are in order and you still experience the problem, go to the next step.
2. Regular reset
To solve the no sound problem, we’ll first try regular restarting and see if it shows any results. To perform that, do the following: This is a very simple method that could help you solve your problem.
READ ALSO: How to Get Windows 10 Updates for Phones on Time
3. Hard reset
If the issue is still present after the regular reset, you might try with hard reset. But be aware because hard reset will erase all data from your phone, and you should create a backup before you perform it. After you make sure you made a backup of all your data and that phone is safe for hard resetting, follow these steps: Issues like this are not surprising since Windows 10 Technical Preview for phones is still in its early testing phase, and we should expect more improvements and bug fixes in the future builds.
READ ALSO: Microsoft ends Windows phone support on December 10, 2019
So, even if these solutions didn’t solve your problem, you should wait a little until the new build is released. And as Microsoft said, we’ll get the new builds very soon. What is your favourite Windows phone? Don’t forget to tell us the answer in the comments section below and share how you solved the problem.
Name *
Email *
Commenting as . Not you?
Save information for future comments
Comment
Δ
