My printer won’t scan: How can I fix it?
Check your USB cable and printer Update your printer drivers Get the latest printer drivers from the manufacturer’s website Run the Printer Troubleshooter
1. Check your USB cable and printer
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2. Update your printer drivers
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3. Get the latest printer drivers from the manufacturer’s website
Look on the manufacturer’s website for a Windows 8 or Windows 10 compatible driver for the printer. If there is a new driver listed for your operating system, then uninstall the current one and install the latest one. Note: If you installed a new driver for the printer, reboot your OS and try again to see if you can scan a document.
4. Run the Printer Troubleshooter
If the problem persists, try running the built-in Printer Troubleshooter. On Windows 8.1, you can quickly locate this tool by opening the Control Panel. Type ‘troubleshoot’ in the search menu, select Troubleshooting and then select View All in the left-hand pane to list all the troubleshooting tools. Select and run the Printer troubleshooter. On Windows 10, simply go to Settings > Update & Security > select Troubleshoot > select and run the Printer troubleshooter, as shown in the screenshot below. SPONSORED
Was that hard? I am sure that after you followed the methods above you are now able to scan your documents in Windows 8 or Windows 10. If you have any questions, let us know in the comments below and we’ll get back to you as soon as possible. RELATED STORIES TO CHECK OUT:
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