However, some might not always be able to get a working video stream with their Skype cameras. So if your Skype camera doesn’t have effective video calls, these are a few ways to fix it in Windows 10. First, note that Skype video calls only work with desktop and laptop webcams. They can either be built-in or external USB webcams. However, that does not include mobile cameras, which you can’t use for Skype video calls. Also, make sure that an external USB webcam is correctly connected to the desktop.

How can I fix Skype camera issues on my PC?

1. Re-install Skype

Have you switched off automatic updates in Skype? If so, you might need to update the Skype app to the latest version. That doesn’t necessarily mean you need to re-install the software, but that will guarantee you’re using the most updated version with the latest patches installed. Open this web page and click Get Skype for Windows to get the updated version. Alternatively, you could also select Help > Check for Updates in your Skype app. In rare cases, you may not be able to re-install Skype on your machine. In order to fix this technical glitch, follow our step-by-step guide that helps you fix the Skype won’t install on Windows 10 error.

2. Check the webcam is configured correctly

One of the most common issues on Skype is the annoying black screen camera problem. This issue often occurs due to incorrect settings. Here’s a tested troubleshooting guide on how to fix black screen webcam issues for good.

3. Update your webcam drivers

Update drivers automatically (suggested)

After you have uninstalled your drivers, we recommend reinstalling/updating them automatically. Downloading and installing drivers manually is a process that carries the risk of getting the wrong driver installed, which may lead to serious malfunctions of your system. SPONSORED The safer and easier way to update drivers on a Windows computer is by using an automatic tool. We recommend you try DriverFix. The software is lightweight, so it can function properly on any device. It scans and fixes outdated or damaged drivers with no issue. DriverFix is very easy to use. The download and installation take just a few minutes. After that, you just have to launch the software and let it scan your PC. It generates a report of all drivers that have issues and what can be done about them. You can select specific drivers to get fixed or fix them all in bulk.  It includes a free trial, so if you are not sure about it, you can test it out before committing to a purchase.

4. Check other programs

Another thing to note is that other background software integrated with the webcam might be capturing the video stream. So that might be why the camera isn’t working in Skype. You can check this by right-clicking the taskbar and selecting Task Manager. Then select third-party software packages, especially instant messaging or web applications, listed under Background processes and press their End task buttons. Thereafter, restart the Skype app.

5. Fix the webcam freezing in Skype

6. Run the Device Troubleshooter

7. Check if your webcam is Skype compatible

Not every desktop or laptop camera is compatible with Skype. If your webcam is more outdated, it might not be Skype compatible. This page includes a list of both compatible and incompatible Skype webcams. Scroll through the non-working camera list to see if it includes your camera. With those fixes maybe now Skype will display video! Note that you’ll also need at least DirectX version 9.0 for Skype video calls to work. If you need general information about this kind of issue, check our comprehensive webcam problems on Windows 10 article. It is a rundown of the most common issues users experience and how to fix them.

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