Users reported The remote connection was denied error on Windows 10. The full error reads: We’ve looked over several solutions for this issue, and have put them together in this detailed article, as you can see below.

How can I fix the remote connection was denied error?

1. Change Remote settings

According to users, they are unable to start the Remote Desktop session due to this error, so in order to fix this problem, you need to check Remote settings on your host computer. To do that, follow these steps: If you have Remote Desktop Users group, be sure to add it by following the steps above.

2. Change Local Security Policy settings

Sometimes you can get The remote connection was denied error if your Local Security Policy settings are incorrect. To fix this problem you need to edit Local Security Policy by following these steps:

3. Delete local and roaming profile

Few users claim that you can fix this problem by deleting local and roaming profiles. We don’t know if this solution works, but you might want to try it.

4. Set the Remote Desktop Services logon to Network Service

Users reported that The remote connection was denied error appears if the Remote Desktop Services service logon is set to Local System. To change that, follow these steps: After changing the Remote Desktop Services service logon to Network Service, the issue should be completely resolved.

If these steps are too much hustle, check out our top free or paid remote control software.

5. Alter your registry

One solution that users proposed is to edit your registry. To fix this problem you need to grant certain permissions to the Users group. Before we start, we have to mention that editing your registry can cause certain issues, therefore you might want to create a backup of your registry just in case. To edit your registry, do the following:

6. Recreate Domain Certificates

After a bit of research, few users found out that their logon server was giving them Event 29 warning, and that warning was the cause of this problem. To fix this problem you need to recreate Domain Certificates by following these steps: After deleting the certificate, you need to request the new one by following these steps: Lastly, you just need to verify the certificate. To perform this step you need to be a member of the Domain Admins group or have the appropriate privileges assigned to your account by your administrator. To verify the Kerberos Key Distribution Center (KDC), follow these steps: SPONSORED If the procedure is successful, reboot the domain controller and the server that you’re trying to connect to and the issue should be resolved.

7. Create a new DWORD

According to users, you can fix this problem by creating a new DWORD in the registry. To do that, follow these steps:

8. Align the MaxTokenSize for the server

According to users, you should be able to connect to the server by using the mstsc.exe /admin command. After that, you need to align MaxTokenSize for this server and that should solve the issue.

9. Add domain users instead of Remote Desktop users

Users reported The remote connection was denied error on their PC while trying to use Remote Desktop feature, and according to them, they were unable to add Remote Desktop users for some strange reason. To circumvent this issue, it’s suggested that you add domain users instead of Remote Desktop users. After doing that, this error should be fixed.

FIX: Remote connection denied because of username and password combination

1. Turn on CHAP and CHAPv2

Users reported this issue while trying to use VPN, and in order to fix it you’ll need to turn on CHAP and CHAPv2. By default Windows 10 disables these features, so you’ll need to enable them. To do that, simply locate your VPN network, right-click it and choose Properties from the menu. Go to the Security tab and make sure that you check Microsoft Chap Version 2 (MS-CHAP v2). After doing that, click Apply and OK to save changes.

2. Use rasphone command

You can quickly connect to your VPN by using the rasdial command, but sometimes you can get The remote connection was denied error while using this command. To circumvent this issue, users are suggesting to use rasphone command instead. To use it, simply start the command-line tool, enter rasphone -d “Your VPN connection name” and press Enter.

3. Create NTLMv2 Compatibility DWORD

You should be able to fix this problem by adding a certain DWORD to the registry. To do that, follow these steps: In case the error keeps occurring, another viable option is trying a different remote management software. Mikogo is a popular alternative that works well across multiple platforms. It comes with a free version which is enough for controlling one device at a time. The remote connection was denied error can prevent you from using Remote Desktop or VPN, but we hope that you managed to fix this issue by using one of our solutions. Make sure your connection speed is good enough, otherwise see our list of the fastest VPNs.

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