One good example is when you try to import a Secure Sockets Layer (SSL) private key certificate file into the local computer personal certificate store. Many users reported having issues when trying to do so, and have reported receiving the following error message: Luckily enough, there are solutions to these problems, and we have listed them in a step-by-step manner below. Note: This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article.

How do I import an SSL private key without errors?

According to Microsoft, there are 3 main causes for why this error occurs:

You have insufficient permissions to access the following folders: DriveLetter:\Documents Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys A third-party registry subkey exists that prevents IIS from accessing the cryptographic service provider You are logged on to the computer remotely through a Terminal Services session, and the user profile is not stored locally on the server that has Terminal Services enabled.

As you can imagine, by knowing what causes the issue, it is now easy to figure out what the logical fixes are.

1. Reset permissions for the MachineKeys folder

2. Delete the third-party registry subkey

Can’t access the Registry Editor? Check out this in-depth guide for more info on the matter.

3. Store the user profile for the Terminal Services session locally

If this seems to be the case, ask your IT administrator to simply move the user profile to the server that has Terminal Services enabled. Alternatively, you can also use roaming profiles. By following these steps, you should now be able to import an SSL private key certificate file into the local computer personal certificate store without any more error messages. If you’re aware of a solution we may have missed out on, share it in the comments section below so that other users can try it, as well.

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