Here’s the complete message: It can quickly become irritating if you keep receiving this error message. But don’t worry since you can get rid of it and establish a successful VPN connection on Windows 10 by following the steps below.
How do I fix VPN error 868 on Windows 10?
Conclusion
To recap, you can fix VPN error 868 connection failed on Windows 10 by verifying the IP or domain name of the remote server, changing your DNS settings, and opening ports in the firewall. It could be the reason why you keep seeing VPN error 868 connection failed whenever you attempt to connect on Windows 10. You can quickly test this theory by setting the IP address in the VPN connection properties instead of the domain name (see the previous solution for more details). The preferred and alternate DNS servers we mentioned in our example above are free, public, and belong to Google Public DNS. But you can also try Cloudflare or OpenDNS. Or, if you’re using a premium VPN service like Private Internet Access (buy here), you don’t have to worry about manually changing your DNS configuration. The app runs its exclusive DNS servers every time you connect to the VPN. Take Private Internet Access, for instance. It automatically installs the required TAP drivers and adds an exception to your firewall on setup. It even has private DNS servers to fix any DNS resolver issues. PIA has a native app ready for all major operating systems: Windows, Mac, Linux, Android, and iOS. With one paid subscription, you can connect up to 10 simultaneous devices. More about PIA:
OpenVPN and WireGuard fast and secure protocols A zero-logging privacy policy 24/7 live chat support 30-day money-back guarantee No free trial
Find out more about how to open firewall ports on Windows. You can easily check this by temporarily disabling the Windows firewall and trying to connect to the VPN again. Nevertheless, we strongly recommend re-enabling the firewall and adding an exception instead, due to security reasons. When using a premium VPN service like Private Internet Access (buy here), you don’t have to worry about this problem since PIA makes all the necessary firewall changes on setup. It means that Windows Defender is responsible for your security, and you already added an exception to the firewall if you tried the previous solution. Otherwise, your anti-malware tool might be the culprit for VPN error 868. You can easily tell if it shows a notification message every time you try and connect to the VPN. You can quickly fix this problem by finding the whitelist (exception) settings of your antivirus software solution and adding your VPN service there. Keep in mind that the configuration is different for each VPN protocol, such as PPTP and L2TP. So, make sure to only enable VPN passthrough on the protocol you need. It’s not a good idea to enable this open for all VPN protocols just to be sure. Because you would expose your home network to hacker attacks. We also suggest checking out routers with built-in VPN functionality. By flushing your DNS and resetting Winsock, you are refreshing your network connectivity settings. It could help fix VPN error 868 connection failed on Windows 10. But you can quickly repair this problem by uninstalling the TAP device from Device Manager. It should get automatically reinstalled after scanning your PC for hardware changes. With Private Internet Access (buy here), you just have to visit the help menu to reinstall the TAP drivers with one click. You can also check if your antivirus is blocking VPN traffic, enable VPN passthrough on your router, and try other solutions. However, we also recommend using a premium VPN service like Private Internet Access (buy here). It’s a more reliable solution than setting up manual VPN connections or using free VPNs that compromise your security.
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