Nothing can be more frustrating than when you’re just about done with your work on your computer, then you send it for printing and it won’t work. When your printer displays the HP error code 49.4c02, it’s usually caused by a print job. Here are some steps you can take to fix the issue.

How can I solve HP printer error 49.4c02?

1. Delete any jobs in the print queue

You can do this by opening your printer device, usually, a little printer icon is found on the bottom right-hand corner of your computer. Right-click to open the print queue. Once the list opens up, delete all jobs.

2. Print a test page

Power off the printer, then disconnect the cable that plugs to your computer and power it back on. If your HP printer switches to a ready state when the cable is disconnected, print a test page. If the test page prints, then the cause of the error is most likely one of the print jobs on the print queue. If these steps don’t fix the chop, here are some solutions to help you fix the HP error code 49.4c02.

3. Disable Advance Printing Features

To execute this, follow these steps: Try printing again using a test page. If this doesn’t help, try the next solution.

4. Check whether you’re using the Franklin Gothic Book font

Sometimes the HP error code 49.4c02 can be as a result of printing a document with the Franklin Gothic Book font, especially on the HP MFP Series, causing it to display the error. SPONSORED In this case, do the following:

For PCL 5e and PCL6 drivers, enable the ‘Send True Type as Bitmaps’ setting under the Advanced tab of either of the two drivers. This will allow the document to print without the HP error code 49.4c02. For PS driver, set the True Type Font Download option to Bitmap. This allows the document to print without the HP error code 49.4c02. Go to the Advanced tab under PostScript Options to do this.

You can also install the font on the printer’s hard drive using the Web JetAdmin plugin known as Device Storage Manager. This allows the font or document to print without using the Bitmap settings as mentioned in the above two drivers.

5. Flash and update the firmware

Follow the steps below to flash your printer’s firmware when connected to your computer with a parallel cable:

Turn on your printer Check whether Ready is displayed on the LCD Print a test page Check the firmware revision of your printer then do the following:

The firmware date and revision will be listed on the test page under Printer Information. Note: there should be no interruptions during the upgrade process as this may damage the printer severely. In case you encounter problems when upgrading your printer’s firmware, take the following steps for an emergency firmware update: Note: there should be no interruptions during the upgrade process as this may damage the printer severely.

6. Contact your printer’s manufacturer

As a final resort, you can contact your printer’s manufacturer (in this case HP Support) to find out more about how to resolve the issue. Let us know in the comments section whether these steps and solutions worked for you.

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