The Apps section of CC displays a Download Error message for those users. The error message states: Download error. Please retry to try again or contact customer support. Consequently, users can’t select any software on the Apps tab.
How can I fix Adobe Creative Cloud’s download error?
1. Reinstall Creative Cloud
!Quick tip: If you’re not using the Adobe Application Manager, make sure you reinstall the Creative Cloud Suite only from official sources. ⇒ Download the Official Creative Cloud here
2. Delete the OOBE and AAMUpdater folders
3. Update Creative Cloud
First, try updating the Creative Cloud software. To do that, sign in to a CC account via the login page for it. Then users can click Download and follow the instructions to update Creative Cloud.
Creative Cloud installer failed to initialize? Follow this simple guide and solve the problem in no time. Those are a few of the confirmed fixes for Creative Cloud’s Download Error. So, the resolutions above will probably resolve the issue for most users. If you have any other questions or suggestions, feel free to leave them in the comments section below.
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