One user stated in an MS forum post: If you need to fix that error, check out some of these potential resolutions for it.
How might I fix Windows Update error 8020002e?
1. Clear SoftwareDistribution subfolders
First, try this user confirmed fix for Windows Update error 8020002e.
2. Turn off third-party antivirus utilities
The 8020002e error might be due to a third-party antivirus utility interfering with Windows Update. Avast, Comodo, Sophos, and McAfee antivirus software reputedly generate the issue. So, disabling, or uninstalling, those antivirus utilities before checking for updates might fix the error. Right-click your antivirus utility’s system tray icon and look for a disable option of some description on the context menu. Then select that option to disable the software.
3. Turn off Windows Defender Firewall
If you don’t have a third-party antivirus utility, try temporarily turning off Windows Defender Firewall. Looking for a reliable antivirus tool? Check out this article for our top choices.
4. Disable proxy server
If utilizing a proxy server, try disabling proxy.
5. Run a System File Checker scan
System file corruption can be another factor behind 8020002e error. There’s a pretty a good chance those resolutions will fix error 8020002e. They aren’t guaranteed, however, and some users might need to refresh Windows with a repair install to fix the issue. Alternatively, users can reset Windows 10 to factory settings with its Reset this PC utility. Do you know of another way of fixing this Windows Update error? Share it with us and the other users by leaving us a message in the comments section below.
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