It was discovered that the batteries in question are susceptible to overheating due to the presence of a lithium-ion battery containing Panasonic cells. The U.S. Consumer Product Safety found that those cells have malfunctioned, potentially causing some laptop batteries to melt and char. The CPSC said in a notice: HP recommends that users remove the battery from their laptops and contact the company for a replacement. Meanwhile, consumers can plug their device directly into AC power while a battery replacement is underway. The company says:
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