This can be a big problem, especially if you use Dropbox for storing important documents and files, and in today’s article, we’ll show you how you can fix this issue.
What do I do if my Dropbox account is disabled?
1. Why would my Dropbox account be disabled?
Your account can get disabled for two reasons, inactivity, and violation of Terms of Service. If your account is inactive for 12 months, it will become disabled. After an additional 90 days, files from your Dropbox will be deleted. In order to prevent this from happening, you need to have some activity on your account once in 12 months, such as uploading, downloading, or editing files or folders. As for Terms of Service violations, this can happen if you upload copyrighted content or any other type of content that violates the Terms of Service.
2. Contact Dropbox support
If your account is disabled, there’s not much you can do on your own. The first thing you should do is to try and log in to your account, but if that’s impossible, you should contact Dropbox support. Keep in mind that you might not be able to recover your files since they will get deleted due to inactivity or Terms of Service violations. Unfortunately, there’s not much you can do from your side if your Dropbox account is disabled, so it would be best to contact Dropbox support as soon as possible. If you found this guide useful, let us know in the comments section below.
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