Surface Laptop 2 and Surface Pro 4 are plagued by battery drain issues
After some battery drain problems affecting the Surface Pro 5 and 6 devices, now it seems that Surface Laptop 2 and Surface Pro 4 are plagued by the same bug. Here’s how some affected users are describing the problem on Microsoft’s community forum: The cause for this battery drain bug seems to be the latest firmware updates. I am having the same issue. Was plugged in at the office @ 100%. Drove home which was about 25 minutes and powered it up and was @ 75%. Surface Laptop 2. This started after the last firmware update. If you’re having battery drain problems on Surface Pro 6, check out this guide and solve them in no time.
Microsoft might release a new update soon
Other users reached to Microsoft on Twitter. The tech giant responded to many, recommending troubleshooting steps and trying to fix the problem, with no success:
— Jason Bradshaw ???? (@JBradshaw01) August 18, 2019 As we already mentioned, the Surface Pro 4 is also having battery drain issues. The cause isn’t sure yet, but it’s likely to be the latest cumulative updates:
My 2 yr old @surface Pro 4 can’t even get past 2 hours these days doing the same thing… This last creative update made it a battery suck. — Jason Falter ⚔️ (@JasonFalter) August 25, 2019 Due to all these battery problems, we may see some Surface and Windows updates sooner rather than later, as Microsoft hinted in a tweet response: If you’re having the same problem, share your experience in the comments section below.
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