Here is what one user had to say about this issue on the EA Answers website:
Here’s what methods to try if the Origin application won’t sign in
1. Change your PC’s proxy settings
It is recommended that you either add the Origin application to the whitelist in both these software options or close the software entirely and check to see if that fixes your issue. Can’t add friends on Origin client? Here’s how you can fix that
3. Run Origin app with administrator privileges to fix origin won’t sign in
In some cases, the reason for Origin not being able to sign in normally can be caused by not running the application with enough privileges. To try this method, you can simply navigate to the location of the Origin executable file on your hard-drive -> right-click it -> choose Run as administrator. In case this method didn’t solve the login issue, please try the next method.
4. Check if your PC’s clock in synchronized with the real-time
A wide range of conflicts can arise from not having your system’s date and time set to sync with an online clock. Follow these steps:
5. Reset the hosts file
Sometimes resetting of the hosts file can fix the problem with Origin client. Your hosts file can become altered by a certain application or a malicious user, and that can lead to various errors, so it’s advised to reset it to the default. We already explained in detail how to reset your hosts file on Windows 10 in one of our previous articles, so be sure to check it out for detailed instructions.
Conclusion
We hope this guide managed to help you log into your Origin account without any issues. Please let us know if it did by using the comment section below. READ ALSO:
FIX: Your Origin client is too old Your browser does not support cross-origin requests? Check these solutions FIX: Origin failed to load webpage
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