According to Microsoft, the issue may occur due to a bug in the Outlook client that does not respect the “Print using grey shading” setting. When the user goes to the preview, the print screen only shows Black and White option. If you are facing similar error, here is how to fix this error on your Windows 10 device and Outlook client.
Why won’t Outlook print in color?
1. Disable Print Using Grey Shading
2. Check your Printer Settings
We’ve written extensively on Outlook printer issues. Check out these guides for more information.
3. Update Printer Driver
4. Repair MS Office
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