The console displays An error has occurred error messages that include the CE-36329-3 or CE-30002-5 codes. To fix these errors, check out the potential resolutions below.
How can I fix the PS4 update errors CE-36329-3, CE-30002-5?
1. Update System Software
Note: Some users might need to save the latest PS4 firmware to a USB stick to update the console in Safe Mode. You can download the firmware from the PS4 System Software Update page.
2. Select the Rebuild Database option
3. Reinstall the game the error arises for
4. Initialize the PlayStation 4
5. Format your external hard drive for PlayStation 4
These are some of the more probable fixes for the CE-36329-3 and CE-30002-5 PS4 errors. If you need to, you can ask a support agent for further resolutions via live chat on the PlayStation 4 support site.
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