This issue can occur due to a bug in the Razer Synapse software or if you are using the beta version of the latest Razer Synapse software. If you are also troubled by this issue, here are a couple of troubleshooting tips to help you resolve the Razer mouse sensitivity keeps changing problem in Windows.
What to do if Razer mouse sensitivity keeps changing?
1. End the Razer In-Game Engine process
The Razeringameengine.exe process is known to cause issues that may result in game crashes and sudden changes in mouse sensitivity. Razer Synapse can affect your non-Razer mouse as well. If ending the RazerIngameEngine.exe process resolves the issue, you can disable it by renaming the file.
Renaming the RazerIngameEngine.exe file seems to not affect how Razer Synapse works. You can rename the file back to RazerIngameEngine.exe if you notice any issues with Razer Synapse after renaming the file. Update Razer Synapse
2. Repair Razer Synapse
Once done, close the troubleshooter and relaunch Razer Synapse. Check if your mouse is still experiencing issues with the sensitivity.
3. Reinstall Razer Synapse
How to change razer mouse sensitivity
Razer Synapse offers up to 5 customizable stages. Select a stage using the drop-down menu and adjust the DPI for the selected stage. You can manually select any of the five stages using the dedicated DPI button your Razer mouse when playing games. The Razer mouse sensitivity keeps changing problem usually occurs due to the RazerInGameEngine.exe process. You can fix the issue by ending the task in the Tasks Manager. To stop the process indefinitely, rename the concerned file from the installation directory.
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