This error usually occurs due to incorrect configuration of your web server page and can be fixed by editing the same. If you are also troubled by this error, here are a couple of troubleshooting tips to help you resolve it and get the scan to email feature working again.
How do I fix SMTP gateway not responding error?
1. Change printer web server configuration
You’re unable to change your DNS server or IP Address in Windows 10? Follow this guide to fix the issue in not time.
2. Disable connection from a less secure source
Google can block devices from logging in to Gmail account if it considers them to be less secure. In that case, disabling the connection from less secure sources can help you fix the problem.
3. Downgrade to older firmware
Note: Before proceeding with the firmware downgrading process, make sure to create a system restore point. If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide. Downgrading the printer firmware can help you resolve the error if the issue started to occur after upgrading to a newer version of the firmware. The SMTP gateway error while accessing Scan to Email occurs due to incorrect server configuration. Follow all the steps in this article one by one to resolve the issue. Which one of these solutions helped you fix your problem? Let us know by leaving a message in the comments section below.
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