However, don’t let that trick you into thinking Xbox One workflow is seamless. Some errors appear from time to time, like the “There might be a problem with this game or app” error when downloading or installing games or apps. We listed most-common solutions below so feel free to give them a try if you’ve encountered this error.

How to solve issues with download games or apps on the Xbox One

Solution 1 – Power cycle the console

A universal solution for all kinds of Xbox One issues is a simple power cycle or hard reset. If you’re quite positive about all other factors which might lead to this, a simple reset could address this and you’ll be able to move on with the downloads as nothing happened. The issue at hand might be a temporary bug, so more value to this step. Here’s how to power cycle the Xbox One:

Solution 2 – Cancel the installation and reinstall

If the error (as it usually does) appeared during the game installation, we suggest canceling the process and restarting it. This should move you past the hiccup and, hopefully, resolve the “There might be a problem with this game or app” error. After you cancel the installation, navigate back to the Store or insert the disc and install the game again.

READ ALSO: What to do if streaming lags in Xbox App for Windows 10

Follow these steps to do so on the Xbox One:

Solution 3 –  Check the status of Xbox Live services

If you’re obtaining the digital copy of the affected game, the problem might lie in the Xbox Live services so we suggest checking the status of Xbox Live services. There’s the dedicated sight where all outages are posted in the real-time so users can identify global issues firsthand.

READ ALSO: Xbox One error 0x87e00064: Here’s how to fix it

Here’s where you can check the status of Xbox Live Services. Or, you can take a look at the official Twitter account, here.

Solution 4 – Sign out and sign in again with your Xbox profile

Some affected users found out the problem in the temporary account bug. They resolved it by signing out and signing in again with their Xbox profile account. This, along with the power cycle, seems to fix a lot of  Xbox One temporary halts. One way or another, it won’t cost you anything to try and see for yourself. SPONSORED If this isn’t helpful, move on to the next step on the list. One will work eventually.

Solution 5 – Inspect the connection

This is an obvious step. When accessing any kind of online content, you’ll mandatory need a stable connection. If that’s not the case, errors arise. If you’re not sure how to troubleshoot the network connection on the Xbox One, the procedure is rather simple. We need to test some internals and then move to your home network, with focus on routers/modems.

READ ALSO: How to fix Xbox One fuzzy screen issues

Here are some general troubleshooting steps you could try:

Run diagnostics

Set a static IP address

Make sure you use a wired connection instead of wireless. Reset router. Disable the router’s firewall and UPnP.

Solution 6 – Make sure you have enough storage

Storage space is another thing you’ll need to check before we can completely ascribe this error to a system mishap. The “There might be a problem with this game or app” error can appear due to a lack of storage space for the said game or app. That’s why we suggest checking on your storage space and deleting some content if necessary. On the other hand, if you have enough storage space and the problem is persistent, try the final step on the list.

RELATED: 3 best Xbox One USB external storage devices to use

Solution 7 – Update the console firmware

Finally, you can try and update the console’s firmware and hope for the best. If the problem is persistent even with the latest firmware, please contact the official support and ask for the resolution. And that’s it. If you have any questions or suggestions, feel free to tell us in the comments section below. RELATED STORIES YOU SHOULD CHECK OUT:

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