Download KB4015217 and KB4013214 before upgrading to Creators Update
Well, actually, you need to download one more update in order to be able to download KB4013214. If this seems somehow complicated, we’ll break it down:
- First of all, download cumulative update KB4015217. This update was released on Patch Tuesday, but we must warn you that it also brings issues of its own, as Windows 10 users report. You can download KB4015217 through Windows Update, or from Microsoft’s Update Catalog website.
- Now, download and install KB4013214. You can download this update from Windows Update.
- Upgrade to Creators Update through Windows Update. Here’s how Microsoft describes this whole process: There you go, if you’ve been experiencing various upgrade issues and errors, verify if KB4015217 and KB4013214 are installed on your computer. If these two updates are missing, this may explain why you haven’t been able to upgrade. This update is required before Windows Update will download and install the Windows 10 Creators Update. To install this update, you must have installed cumulative update KB4015217, or a subsequently released Windows 10 cumulative update. Note: KB4013214 is required before Windows Update will download and install the Windows 10 Creators Update. If you still can’t upgrade to Windows 10 Creators Update even after installing these two updates, try using the ISO files. RELATED STORIES YOU NEED TO CHECK OUT:
Windows 10 Creators Update prevents PCs from shutting down [FIX] Creators Update enables Game DVR by default and causes game issues
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