Read Also: Microsoft Surface 2 vs Dell Venue 11 Pro: Who Wins? The problem is affecting a wide range of users, as this is one of the longest threads on Dell’s support forums. However, an official working fix is yet to be released, as it has happened with the WiFi and the battery life on the Dell Venue 8 Pro.
Dell Venue 11 Pro users frustrated that there isn’t yet a fix for the freezing screen problem
Here’s what another user has been saying: And one of the most recent replies The official topic has been created since December, 2013, so the Dell team had a lot of time at its disposal to fix this issue. What worked for some is apparently making the latest update of the BIOS, but from the looks of it, this might be a hardware problem which is linked to faulty circuitry under the touch panel. If this is the case, then customers should be eligible for a replacement. Let us know by leaving your comment below if you’re one of the affected users. Read Also: Lenovo Miix 2 Battery Life Improved with Windows 8.1 Update
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