Are you stuck with an error preventing you to reach the server on SharePoint? Fix it by performing the IIS Reset. By resetting the Internet services, you should be able to restore the connection to Windows servers and resolve the error. In case you’re still unable to do so, install and activate HTTP Activation. Check the detailed step-by-step explanations below.
How do I fix Sorry we’re having trouble reaching the server on SharePoint
1. Perform IIS Reset
IIS (Internet Information Service) for Windows server is a flexible, secure and manageable web server for hosting your contents on the web. Sometimes, the web server may malfunction resulting in Sorry we’re having trouble reaching the server error. Resetting the IIS service can help you to resolve this error with your Windows servers. Here is how to do it. Now try to use the Windows server and check if the error is resolved after resetting the ISS service.
2. Install and activate HTTP Activation
Now, this may come as a surprise for many, but it is possible that you don’t have HTTP Activation installed for your Windows server. It is an essential component of the .NET framework and if not installed will result in Windows server error. First, check if you have activated HTTP activation for both .NET 3.5 and .NET 4.5. Here is how to do it. Before trying to add a user or using people picker, perform an IIS service reset once again. The instructions to perform IIS reset is given in the first solutions. If you don’t find the HTTP Activation (installed), proceed with installing HTTP Activation on your server and repeat the steps. RELATED STORIES YOU MAY LIKE:
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