Consequently, users can’t publish reports to Power BI when the BI service can’t find a gateway. The gateway is missing, and that’s often due to a user not adding data sources for their gateway. Here are a couple of resolutions for fixing missing Power BI gateways.
How do I add a gateway in Power BI?
1. Configure the Data Source for Gateway
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2. Check the Server and Database Names Match in Power BI Service and Desktop
Note that the server and database details users enter in Data Source Settings within the BI service must exactly match the server and database details entered within Power BI Desktop. For example, if users enter an IP address for the server within BI Desktop and a server name within the Data Source Settings for the BI service, users won’t find the gateway listed when they try to schedule a refresh. So, make sure the server and database details for a gateway match up within Power BI service and the BI Desktop software. So, Power BI users need to remember to configure all data sources for a BI file with the gateway to ensure Power BI can find the gateway and lists it in Scheduled Refresh. If further resolutions are required, users can file a support ticket at the Power BI support page by clicking Create Support Ticket. RELATED ARTICLES TO CHECK OUT:
Download Power BI Desktop from the Windows Store to create interactive reports Microsoft Power BI App Makes its Way to Windows 10
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