Many Anniversary Update users are complaining the OS doesn’t recognize their MP3 players, detecting them as simple USB drives instead. This prevents users from opening their MP3 folders and transferring music files to and from their devices.

Anniversary Update fails to recognize MP3 players

What to do if the Anniversary Update doesn’t recognize your MP3 player

Solution 1 – Run the Hardware Troubleshooter

So annoying. Is there a way to go about it? 2. Click on View all > Hardware and Devices > run the troubleshooter.

  1. Restart your computer.

Solution 2- Check for a compatible driver for your MP3

Sometimes, outdated drivers can prevent the OS from properly detecting all the connected devices. In this case, make sure you’ve downloaded the latest driver for your MP3 player from its manufacturer’s website.

Solution 3 – Check for hidden devices

  1. If you find any grayed out entries> Right click on them > Select Uninstall
  2. Restart your PC > connect your MP3 player. RELATED STORIES YOU NEED TO CHECK OUT:

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