As you will see, there are several solutions that can be applied in this case and, as usual, everything is explained and detailed in our dedicated guidelines. Windows Hello is a great feature that can be used on Windows 10 computers, tablets , or notebooks and you can even use it in Safe Mode. However, it can be set up only on certain devices depending on the hardware configuration – Windows Hello introduces a security / log-in alternative to the classic password/pin code sequence. Shortly, with Windows Hello enabled and properly working you can log in into your Windows 10 system with the help of your fingerprint scanner, or with the iris scanner. Of course,  your computer must feature a webcam along with iris scanner functionality, or the fingerprint scanner functionality. Additionally, if you already installed Windows 10, you can use the Windows Hello feature to apps and websites – so, you can complete different sign-in processes easily regardless of what websites you are trying to access.

What can I do if Windows Hello isn’t available on this device?

1. Update the drivers

Automatically update drivers Installing the drivers manually involves a risk to damage your system by downloading and installing the wrong driver version. Thus, we recommend updating your drivers automatically with a dedicated tool. We strongly recommend DriverFix, as it is currently the best tool for this task. Here’s how you can update your drivers very easy: This solution is so simple that it almost looks too good to be true but it worked for so many users that it would be a shame not to try it.

2. Make sure your device is running the latest Windows updates

3. Enable the Allow the use of biometric option

We hope that everything works as it should now. Those were the solutions that can be applied when you deal with the Windows Hello isn’t available on this device error. You can tell us how the troubleshooting process worked by using the Comments section below.

Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ