Because the great majority of them are using the Android OS, users have access to a plethora of apps that work seamlessly on the big screen. But some Sony Smart TV users complain about a pretty weird issue. More specifically, it seems that on some Sony devices, certain apps are disappearing. If you’ve been using your Sony Smart TV for some time, this is quite a big problem, as tens or even hundreds of apps can’t be accessed and used.
How can I get back my apps on Sony Smart TV?
1. General troubleshooting steps
For more info on how to perform a Power or Factory reset on your Sony Smart TV, check out the steps in this useful guide.
2. Refresh the Internet Content
Apps might disappear from your Sony Smart TV after a reset, a system update, or just after the purchase because of the content changes. Refreshing the Internet content might help you get them back, so it’s worth the try.
3. Change the DNS settings on your TV
Usually, the DNS address is automatically assigned by your ISP, but if it doesn’t work properly, you can change it to solve any server related problems. Keep in mind that if your Internet connection becomes unstable or slower, you can change your DNS again by searching for other Public DNS servers. After changing your DNS, make sure to Refresh the Internet content again and your apps should now appear on your Sony Smart TV. If you have any other suggestions or questions, feel free to reach for the comments section below. READ ALSO:
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